PRINTEK MOBILE SERVICE WARRANTIES
PRINTEK OFFERS A VARIETY OF CUSTOMER–FOCUSED
FIXED COST
MAINTENANCE PLANS FOR EVERY BUDGET
PrintekMobile offers two comprehensive warranty extension programs designed
to provide the warranty service you want at a price you can afford.
PrintekMobile 3 YEAR* EXTENDED WARRANTY PROGRAM (P3)
Enjoy the peace of mind of knowing you have the industry’s most comprehensive printer warranty.
Printek’s standard Mobile Thermal Printer warranty covers the entire printer – case, battery, and print head included. The
warranty term is one year. Contrast this with most vendors, whose warranties are limited to 90 days on the battery and 6
months on the print head. All covered repairs during the warranty period are free of cost to the customer.
P3 gives you more time under warranty and expedited factory service turnaround.
Purchase P3 when you buy your Printek Mobile Thermal Printer, and you will enjoy a three-year warranty period. (Three
years from date of purchase*) Value pricing is offered for P3 when purchased at the same time as your printer. Service
under this warranty period is a return to depot plan. Incoming shipping costs are the responsibility of the customer. Return
freight (standard 2nd day air shipment to the 48 contiguous United States) is the responsibility of Printek. Printers will be
repaired and shipped within three business days of receipt under the P3 program.
**Batteries are excluded under the P3 Extended Warranty**.

PrintekMobile MOBILE PRINTER EXCHANGE PROGRAM (MPEP)
The Printek Mobile Printer Exchange Program (MPEP) guarantees that a PrintekMobile
replacement printer (which you keep) will arrive at your site within one business day of
notification (U.S. only). Simply place the unit needing service in the shipping carton your
replacement printer arrived in and return it - prepaid freight and insured - to Printek within
10 days.
If you purchase a Mobile Printer Exchange Program (MPEP) annual service contract within
90 days
of purchasing a Printek printer, Printek will extend the contract period for an
additional year, two years total, at 10% off the regular Mobile Printer Exchange Program
(MPEP) annual rate.

Ask us about other maintenance programs to maximize the protection of your
printer investment. Customized maintenance programs are available, including
service pool and preventative maintenance programs. These programs are custom
designed for the unique
needs of each customer. C all Printek for additional service information at
800-368-4636 or email sales@printek.com.
Test Drive Any Printek Printer for 30-Days
No Risk No Obligation 30-Day Test Drive
Printek will provide you with a 30-day no cost evaluation of any PrintekMobile printer or any Printek Dot Matrix printer. Contact a Printek Sales Representative at (888) 211-3400 or e-mail info@printek.com or complete the evaluation form, to learn about Printek products and how to order a 30-day evaluation printer.
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